Rafi Group Jobs Call Center / Recovery Executive
Rafi Group Jobs Call Center / Recovery Executive:
Organization: Rafi Group
Position: Call Center / Recovery Executive
Key Responsibilities
The incumbent will be responsible for:
- Compliance: Strict adherence to company policies, plans, and strategies.
- Call Handling: Making outgoing recovery calls and receiving incoming calls to facilitate customers.
- Customer Guidance: Providing information on products and services to new and existing customers.
- Recovery Tasks: Following up on payments, confirmations, discounts, and surcharge waivers.
- Documentation: Dispatching deposit slips, account statements, and receipts; updating customer information forms.
- Performance: Meeting daily, weekly, and monthly KPIs and contributing to team objectives.
Requirements
- Education: Minimum Bachelor’s degree.
- Experience: 1 – 2 years of experience in the Real Estate Industry is mandatory.
- Location: DHA Phase 8, Lahore.
Application Process
- Email: Send your CV to [email protected]
- Subject Line: Must include “Call Center/Recovery Executive”
