MCB Islamic Bank Limited Jobs Phone Banking Officer
MCB Islamic Bank Limited Jobs Phone Banking Officer:
Organization: MCB Islamic Bank Ltd.
WE ARE HIRING Phone Banking Officer (Multiple Positions)
MCB Islamic Bank is looking for Phone Banking Officer to join its dynamic team. This is your chance for Performance-based promotions and career advancement opportunities.
Position Phone Banking Officer, Lahore (Multiple Positions)
Education
- Bachelor’s degree preferred.
- Intermediate acceptable for exceptional candidates.
Experience Fresh Entry Level position
Job Role
- Handle customer queries and provide accurate information as per defined standards.
- Educate customers about various banking products and services.
- Generate leads and pass them to the relevant departments.
- Effectively resolve customer complaints and escalate issues when necessary, ensuring compliance with defined KPIs.
- Process eForms accurately, maintaining rejection rates below 5%.
Skills
- Strong problem resolution skills.
- Positive attitude toward customer relationship management.
- Good interpersonal and communication skills.
Candidates can send their CVs at [email protected]
