Easypaisa Digital Bank Jobs October 2026
Easypaisa Digital Bank Jobs October 2026
Organization: Easypaisa Digital Bank
Position: Assistant Director Product Experience
Education
- Bachelor’s or Master’s degree, preferably in Business Administration, Technology, Computer Science, or a related field.
Experience
- 7–8 years of relevant professional experience, preferably in product management, digital banking, fintech, or digital financial services.
- Proven experience in managing digital products, developing product roadmaps, and delivering customer-centric solutions.
- Experience leading and developing teams, preferably with direct responsibility for managing Product Managers.
- Experience using product analytics, customer feedback, and operational data to drive product improvements and measure business outcomes.
Product Management Skills & Competencies
- Strong understanding of product lifecycle management, roadmap development, prioritization, and agile product delivery.
- Ability to translate customer insights and business requirements into clear product strategies, features, and actionable roadmaps.
- Experience designing digital self-service journeys, complaint resolution workflows, and automated customer support solutions.
- Strong analytical skills, with the ability to interpret data, identify trends, and make evidence-based product decisions.
- Ability to define meaningful product KPIs and use performance insights to continuously improve customer experience and operational efficiency.
- Understanding of digital banking or fintech environments, including customer journeys, operational processes, risk management, and regulatory requirements.
Behavioural Skills & Competencies
- Strong customer empathy and a customer-first mindset, with a focus on simplifying journeys and reducing customer effort.
- Proven leadership skills, with the ability to inspire, motivate, and develop high-performing teams.
- Excellent communication, collaboration, and stakeholder management skills, including the ability to engage effectively with technical and non-technical stakeholders.
- Strong project management and execution capabilities, with the ability to manage competing priorities and deliver results in a dynamic environment.
- A data-driven approach to problem-solving and decision-making, balancing customer needs with business priorities.
- Ability to challenge the status quo, encourage innovation, and translate new ideas into practical improvements.
- Demonstrated resilience and agility in responding to challenges and changing priorities.
- Ability to foster a collaborative and inclusive environment that encourages open dialogue, diverse perspectives, constructive feedback, and effective conflict resolution.
- Strong sense of ownership and accountability, with a focus on measurable outcomes and continuous improvement.
Location: Islamabad Apply
Position: Manager Strategy & Performance
Education: Minimum of a Bachelor’s degree.
Experience: 3–5 years of relevant experience.
Skills & Competencies
Technical Skills
- Proficiency in MS Excel and MS PowerPoint.
- Working knowledge of MS SQL Server and Structured Query Language (SQL).
- Ability to analyse data, interpret performance metrics, and develop actionable insights.
- Strong presentation and reporting skills.
Behavioural Competencies
- Solution-oriented approach and collaborative mindset.
- Strong analytical and problem-solving skills.
- Ability to manage time effectively, prioritize tasks, and meet deadlines.
- Ability to take ownership of tasks and drive them from inception to completion.
- Strong communication and stakeholder management skills.
Location: Islamabad Apply
