Meezan Bank Jobs Manager Complaints
Meezan Bank Jobs Manager Complaints :
Organization: Meezan Bank
- Position: Manager Complaints
- Department / Group: Service Quality Department – Customer Support Group
- Location: Head Office – Karachi
Eligibility
Qualification
- Minimum Bachelor’s degree, preferably a Master’s from an HEC-recognized institute/university.
- Qualification in Islamic Finance will be an added advantage.
Experience
- More than 10 years of relevant work experience, with at least 5 years in a managerial role.
Job Description
- Designing and managing end-to-end complaint handling while ensuring regulatory compliance and exceeding customer expectations.
- Monitoring KPIs, complaint trends, and grievance channels to maintain FTF and service quality standards.
- Owning the end-to-end customer experience across a high-throughput grievance ecosystem.
Application Information
- How to Apply: Apply Online
