Momentum Logistics Jobs Operations / Customer Relations Officer
Momentum Logistics Jobs Operations / Customer Relations Officer:
Organization: Momentum Logistics
We’re Hiring | Operations / Customer Relations Officer
Ready to take the next step in your career in Customer Service, Operations, and Client Relations?
We’re looking for an Operations / Customer Relations Officer who can build strong customer relationships, manage orders and records, coordinate with Operations and Finance teams, and ensure smooth day-to-day operations.
Education: Bachelor’s degree required.
Experience: 1-2 years of experience in Customer Services – Direct/Indirect. Experience in Marketing will be an added advantage.
Responsibilities
- Coordinate with customers on a daily basis to obtain and confirm order requirements.
- Maintain daily transaction, order, delivery, and customer records in Excel.
- Extract operational and transaction data from ERP for billing and invoice preparation.
- Coordinate with Operations and Finance teams to ensure accurate and timely invoicing.
- Monitor outstanding invoices and conduct regular follow-up with customers for payment recoveries.
- Prepare weekly analytical reports for management overview on business growth.
- Resolve routine customer queries and coordinate internally for timely issue resolution.
Skills
- Strong communication and customer dealing skills.
- Good command of MS Excel.
- Ability to work with ERPs and extract relevant operational data.
- Strong data entry and record-keeping skills with high attention to detail.
- Good understanding of invoicing, billing, and receivables follow-up.
- Ability to manage multiple customers and tasks simultaneously.
- Proactive approach to resolving customer and operational issues.
Location: Lahore, Pakistan
Last Date: 31 August, 2026.
If you’re someone who thrives on customer relationships, problem-solving, attention to detail, and keeping things on track we’d love to hear from you. Apply Online
