Riphah Group Jobs Assistant Manager Finance

Riphah Group Jobs Assistant Manager Finance:

Organization: RIPHAH GROUP

WE ARE HIRING!

Assistant Manager Finance – Customer Support

Job Location: Islamabad | Last Date to Apply: September 26, 2024

Job Purpose:

To ensure the smooth functioning of day-to-day operations of the department and to ensure seamless functioning. This role involves overseeing a team dedicated to resolving inquiries, addressing concerns, and providing support across various educational services.

Job Responsibilities:

1. Handle and resolve escalated fee-related customer issues.
2. Implement and optimize customer support processes to enhance overall customer satisfaction.
3. Keep the team informed about the latest information related to services, procedures and industry trends.
4. Assess support statistics and generate detailed reports based on your findings.
5. Supervise and evaluate ongoing training efforts within the team.
6. Conduct performance evaluations and adhere to the disciplinary process in line with Riphah policy.
7. Manage the fee collection budget and targets effectively.
8. Foster improved inter-departmental and cross-functional collaboration.

Job Requirements:

1. Minimum bachelor’s degree from a HEC recognized Local/ Foreign University. Preference will be given to the candidates holding master’s degree in finance/ accounts.
2. Minimum 03 years of experience in a similar function/industry.
3. Understanding of customer ledgers, invoices, receivables, refunds & doubtful debts in an SAP environment.
4. Proven experience as a customer support specialist, preferably within a similar environment.
5. Display strong conflict resolution abilities and maintain impartiality.
6. Results-oriented professional, with the ability to drive projects independently from the inception to execution stages.
7. Interpersonal and communication skills.

Interested candidates may apply via: https://riphah.rozee.pk or Send CVs to [email protected]
Clearly mentioning position applied for in subject.

Note:

• Read the job details in image carefully.
• Apply only if your credentials match the job requirements.
• Candidates matching the job requirements will be considered.
• Only shortlisted candidates will be called for Test / Interview.
• Irrelevant/Incomplete applications will not be entertained.
• Apply before the last date.
• Applications received after last date will not be considered.

How to Apply: For More Details View The Image.

Riphah Group Jobs Assistant Manager Finance