Managerial

Wavetec Jobs Customer Support Manager

Wavetec Jobs Customer Support Manager:Required: Customer Support Manager
Location: Karachi
Job Description
– Directly manage a team of Support Engineers assisting customers across multiple time zones
– Responsible for day-to-day management of customers, maintaining and expanding the relationship with individual accounts and support the operational team in resolving customer queries
– Act as point of escalation for front line issues and concerns on specific problems relating to assigned region and follow up to ensure on time resolution
– Analyze customer technical problems with respect to business and operational of customer service and make decisions relating to these issues
– Travel to customer sites as required
– Manage the issue escalation process, ensure customer SLAs are met, and oversee timely communication of issue status to customers
– Smooth transition of any deployment to a client, ensuring system updates and maximizing customer satisfaction
Experience: Minimum 5 years of experience in customer support
Education: At least a Bachelors Degree in Engineering
Excellent communication and interpersonal skills
Excellent organisational and influencing skills
Interested candidates, please share a copy of your CV to [email protected]

Wavetec Jobs Customer Support Manager

Register & Apply Online


Recent Jobs

Fatima Group Jobs May 2025
Capital Tv & Capital Digital Jobs May 2025
APNA Microfinance Bank Jobs Branch Manager
Aisha Steel Mills Limited Jobs Deputy Manager Security
Samba Bank Limited Jobs Lead Reviewer Internal Audit
FF Steel Jobs Incharge Risk & Recovery
Airblue Pakistan Jobs Performance Coordinator
Lucky Motor Corporation Jobs Head of Section Commercial Finance
Procon Engineering Jobs Manager Production
Innovative Biscuits Pvt Ltd Jobs May 2025
Mezan Group Jobs Warehouse Incharge
Alkhidmat Foundation Jobs Assistant Manager
Mitchell's Fruit Farms Limited MFFL Jobs Factory Manager
MG Motors Jobs Finance Executive
Hyundai Nishat Motor Pvt Ltd Jobs Assistant Manager (Area Sales Manager)
Alkaram Studio Jobs IT Support Executive
Transsion Pakistan Jobs E-Commerce Specialist
Itel Energy Jobs Retail Store Energy
Rudolf Life Sciences Pvt Ltd Jobs Senior Taxation Executive
Netkom Technologies Jobs RF Technical Expert
Pakistan Single Window (PSW) Jobs May 2025
Maple Leaf Cement Factory Ltd Jobs Manager Operational Technology
HBL Asset Management Limited Jobs Assistant Manager Risk
Servis Global Footwear Limited Jobs Purchase Executive
Turkplast Pvt Ltd Jobs Deputy General Manager Sales & Marketing (Corporate)
Transworld Home Jobs May 2025
Yunus Textile Mills Limited Jobs Marketing Executive
Pak Petrochemical Industries Private Limited Jobs Export Sales Executive
FF Steel Jobs System & Network Intern
Nizam Canvas Jobs Junior Developer ERP
whatsappgroup