SkyElectric Pvt Ltd Jobs Technical Support Engineer Specialist

SkyElectric Pvt Ltd Jobs Technical Support Engineer Specialist:

Urgently Hiring!
Technical Support Engineer Specialist

We are currently looking for a Technical Support Engineer Specialist in the Customer Care Department of our Islamabad – Office with practical experience and knowledge responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.

Qualification: BS/MS in ELectrical Engineering.

Experience: 1-2 Years

Job Description:

  • Report Diagnostics thrice a week.
  • Timely Alarms clearance & queries (internal & external).
  • Ticket Closure within set SLA.(JSM).
  • Up to date with the latest advancements in products.
  • Making sure the team is following the SOPs for all cases.
  • Assuring 100 percent answer ratio of Incoming calls.
  • Ensuring timely response to emails within set SLA.
  • Ensuring all the tasks associated with the NOC team are completed.

Interested candidates can send in their profiles at [email protected] by mentioning the position in the subject line.

SkyElectric Pvt Ltd Jobs Technical Support Engineer Specialist

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