Wavetec Pakistan Jobs Customer Support Engineer
Wavetec Pakistan Jobs Customer Support Engineer:
Wavetec is currently seeking a “Customer Support Engineer” to join its Karachi office.
Role Overview:
Seeking a dynamic Customer Support Engineer to provide prompt and effective technical problem-solving for Wavetec customers. Your role involves diagnosing issues, offering solutions, and enhancing customer satisfaction through clear communication and innovative problem-solving.
Responsibilities:
Quickly troubleshoot and resolve technical issues for customers.
Manage time effectively to ensure timely issue resolution.
Maintain composure and empathy while assisting customers.
Clearly communicate diagnoses and solutions.
Create technical diagrams and solutions for enhanced customer satisfaction.
Collaborate seamlessly with internal teams.
Qualifications:
Degree in a relevant technical field or equivalent practical experience.
Proven background in technical support or application consulting.
Proficient in creating technical diagrams and flow charts.
Excellent written and verbal communication skills.
Strong problem-solving skills under pressure.
Interested candidates can inbox their resumes at [email protected]
