I2C Inc Jobs November 2020

I2C Inc Jobs November 2020:

Chargeback Analyst
Location: Lahore
Education: BBA/MBA/BBIT/MBIT
Experience: 1-2 Years

Candidates must be willing to work according to US timings (night shift)

Job Description

  • Research and understand latest chargebacks related rules and regulations
  • Perform in-depth dispute analysis and research
  • Take effective and timely decisions on suspicious activities and report cases
  • File disputes with networks (Master, VISA etc.)
  • Report fraudulent activities to networks (MasterCard, VISA, etc.)
  • Client training(s)
  • Evaluate current processes and policies; recommend improvements
  • Work in day and night shifts to ensure 24/7 operations

Skills

  • Knowledge of MC, VISA and DISCOVER network rules will be a plus
  • Prior experience in the banking industry would be a plus

Interested candidates, please apply at [email protected] with subject ‘Chargeback Analyst

Software Engineer – Technical Product Support
Location: Lahore
Education: BSCS, MCS
Experience: 1-3 Years experience

Candidates must be willing to work according to US timings (night shift)

Job Description:

  • Communicate directly with clients to provide desired information and status on technical inquiries.
  • Frequently coordinate and follow-up with clients and other stakeholders to ensure that tickets are closed on time.
  • Primarily responsible for efficient and effective analysis and resolution of product related queries.
  • Reviewing front end, databases, application interfaces and logs to troubleshoot and fix problems
  • Log, identify, analyze, and resolve issues related to software products.
  • Maintain knowledge base and FAQs about products and problems for prompt and effective services and problem resolution.
  • Provide technical facilitation to Client Support in promptly addressing Client inquiries and problems.
  • Use ticketing system and other software to maintain data related issues and respective resolutions.

Skills

  • Problem solving skills
  • Strong verbal and written communication skills.
  • Good database concepts and SQL skills.

Interested candidates, please apply at [email protected] with subject ‘Technical Product Support’

Software Engineer/Senior Software Engineer- OLTP
Location: Lahore
Education: BS or MS degree in Computer Science
Experience: 2-4 Years

Job Description

  • Expected to conduct system analysis and development for application, with limited support from senior team members, to keep our systems current with changing technologies
  • Strong programming background especially in data structures, algorithms and design patterns
  • Review and repair the legacy code and responsible for analysis of current programs including performance, diagnosis and troubleshooting of problem programs, and designing solutions to problematic programming problems
  • Review, to the extent possible, changes in code and the environment that will affect system performance
  • Assists the Programmer/Analysts in designing programs and databases
  • Participate in and contribute to design and architecture process
  • Responsible for information security tasks within own work scope

Skills

  • Sound knowledge of SDLC
  • Good analytical skills
  • Ability to perform under stress and aggressive deadlines
  • Self-organized with the ability to plan ahead
  • Some experience in developing applications
  • Excellent communication skills

Interested candidates, please apply at [email protected] with subject ‘Software Engineer-OLTP’

I2C Inc Jobs November 2020