Chapal Pvt Limited Jobs Customer Services Specialist

Chapal Pvt Limited Jobs Customer Services Specialist:

Chapal (Pvt.) Limited is a cloud computing company since 2014 in Pakistan is looking for an experienced, professional and disciplined “Customer Services Specialist”

Age: 25-35 years
Experience: 3-5 years
Qualification: Matric/O-Levels
Salary: 35-40K
Gender: Male/Female
Position: 1
Job Timings: Monday –Saturday (10:00AM-7:00PM)
Location: Clifton-Karachi

Job Description:

The Customer Service Specialist is responsible for resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This position requires a flexible, dynamic, self-motivated individual who should be able to manage large amounts of incoming calls. Take payment information and other pertinent information such as addresses and phone numbers. Answer questions about warranties or terms of sale. Communicating with customers through various channels

Requirements:

-Excellent English speaking and writings skills
-Customer orientation and ability to adapt/respond to different types of characters
-Strong phone contact handling skills and active listening
-Good Typing speed
-Customer friendly
-Must have sales & support knowledge

Please share your resume at [email protected] with subject “Customer Services Specialist”

Chapal Pvt Limited Jobs Customer Services Specialist