Telenor Pakistan Jobs Performance Management Specialist
Telenor Pakistan Jobs Performance Management Specialist
Job category: Sales & Customer Services
Location: Pakistan, Lahore
Type: Full Time
Why should you join Telenor
At Telenor Pakistan, we give you the opportunity to become a skilled professional in your chosen field of interest. Being rated as the top employer of the country, we enable you to realize your dreams in an environment of diversity and openness to new mindsets.
Goals
- Performance Management of Circle and Regions
- All Circle & Regional level Business and Performance dashboards
- Create Digital Reporting Environment with Operational Efficiency
- Develop performance metrics based on Business, Distribution and relevant technical KPI’s
- Preparation of monthly/Quarterly/Yearly regional business plans.
- Daily/Weekly/Monthly/YTD Business analysis and performance review and Battle Room Management
- Support Regional team by giving more Business insight
- Design and finalization of Staff Commissioning & Visibility to sales team
- Monitoring of growth at regional & franchise level on month to month and year to year basis.
- Visit regional teams regularly and conduct Business & Performance reviews and based on findings develop action plans for future and follow up.
- Develop & maintain/improve KPI & commissioning policy for sales team to help achieve desired business objectives
Your Typical day at work
- Perform in-depth study and build strong understanding of Key Performance Indicators and make different analysis across different channels.
- Design GSM/I&D/ FS dashboard to reduce manual working in excel
- Process oriented approach towards problem solving Reporting, data interpretation and quantitative analysis
- Meet all performance tracking reports deadlines with accuracy
- Respond to analysis and reporting needs within TAT
- Analyze outputs for accuracy and relevance with the management/regional requirements and formulate these into meaningful reports/analysis/Insights
- Special project planning and executions & ensure to provide the visibility/support to the region/planning units.
- Identifying opportunities with respective different KPIs and add value in existing analysis & identify the key focus area for growth
- Number Crunching, Data quality check, numbers validation, data Archiving.
- Execution of regional reporting on daily basis according to agreed formats.
- Analysis on regional Infringement of Sims & Scratch Cards.
- Verification of Staff Commissioning & Visibility to sales team.
- Conduct market research and derive actionable finding for sales team.
- Identify gaps in all KPIs and support sales team to get market shares.
- Monthly business reviews for all belt owners
Eligibility Criteria
- Education: Preferably MBA/MCS/BBA/BSC
- Work experience: 3 – 5 year Telco experience on reporting & analysis and Knowledge of general Sales & Distribution framework
Potential Career Path:
This position offers the following career path options besides growth within indirect sales channel:
- Roles within S&D Planning, which are responsible for Reporting and Analysis at national level
- Financial Analysis
- CVMA
Functional Skills / Knowledge Areas
- Ability to work well in a pressure situation, Self-motivated and flexible
- Excellent communication skills in English (both verbal & written)
- Data Interpretation & Quantitative skills
- Strong Analytical skills
- Strong in Excel, Words & Power-point
- Telco Business/Distribution/B2B/B2C model knowledge
- Process oriented approach towards problem solving
- Should be able to analyze, understand and recommended solution to complex problem
- Ability to carry out analyses & reporting and develop actionable insights for the team
- Organized and can manage several projects and/or activities at a time. Apply