YKK Technologies Jobs Customer Support Officer
YKK Technologies Jobs Customer Support Officer:
Organization: YKK Technologies
We are looking for “Customer Support Officer” for our Head Office. Located in Karachi Export Processing Zone, Landhi.
The following are the requirements for this position:
- To ensure effective flow of Sales order process.
- To prepare P/I from wing system after checking relevant material stock.
- To share P/I with customer and follow up till their approval.
- To manage response time for daily customer’s queries.
- To enhance EDI order entry ratio.
- To share ready dates with customer and take approval for applying NOCs.
- To coordinate with Export & Supply chain section as per customer’s request & follow-up for the order completion accordingly.
- To inquire and place outsource orders through UAT system.
- To enter sampling orders according to SOP, follow up for the arrangement and keep record.
- To prepare discount sheets and get discounts fixed in system.
- To make item registration form and get item and prices registered.
- To file the documents after shipment such as order History, payment etc.
Qualification: Bachelor’s Degree in from a HEC recognized university/institute.
Experience: Minimum 1 to 2 years’ relevant experience, preferably in textile industry.
Skills: Analytical skills, Problem solving skills, Interpersonal skills, Product Knowledge, Market Research, Communication skills, Computer applications and MS-Office operations, , Negotiation Skills, Follow-up skills, Team work & Time Management.
Relevant profiles can be shared at [email protected] with the subject line, “C/S Officer”.
Note:
- Read the job details in image carefully.
- Apply only if your credentials match the job requirements.
- Candidates matching the job requirements will be considered.
- Only shortlisted candidates will be called for Test / Interview.
- Irrelevant/Incomplete applications will not be entertained.
- Apply before the last date.
- Applications received after last date will not be considered.
How to Apply: For More Details View The Image.
