YKK Technologies Jobs Customer Support Officer

YKK Technologies Jobs Customer Support Officer:

Organization: YKK Technologies

We are looking for “Customer Support Officer” for our Head Office. Located in Karachi Export Processing Zone, Landhi.

The following are the requirements for this position:

1. To ensure effective flow of Sales order process.
2. To prepare P/I from wing system after checking relevant material stock.
3. To share P/I with customer and follow up till their approval.
4. To manage response time for daily customer’s queries.
5. To enhance EDI order entry ratio.
6. To share ready dates with customer and take approval for applying NOCs.
7. To coordinate with Export & Supply chain section as per customer’s request & follow-up for the order completion accordingly.
8. To inquire and place outsource orders through UAT system.
9. To enter sampling orders according to SOP, follow up for the arrangement and keep record.
10. To prepare discount sheets and get discounts fixed in system.
11. To make item registration form and get item and prices registered.
12. To file the documents after shipment such as order History, payment etc.

Qualification: Bachelor’s Degree in from a HEC recognized university/institute.

Experience: Minimum 1 to 2 years’ relevant experience, preferably in textile industry.

Skills: Analytical skills, Problem solving skills, Interpersonal skills, Product Knowledge, Market Research, Communication skills, Computer applications and MS-Office operations, , Negotiation Skills, Follow-up skills, Team work & Time Management.

Relevant profiles can be shared at [email protected] with the subject line, “C/S Officer”.

Note:

• Read the job details in image carefully.
• Apply only if your credentials match the job requirements.
• Candidates matching the job requirements will be considered.
• Only shortlisted candidates will be called for Test / Interview.
• Irrelevant/Incomplete applications will not be entertained.
• Apply before the last date.
• Applications received after last date will not be considered.

How to Apply: For More Details View The Image.

YKK Technologies Jobs Customer Support Officer