The Smart School Jobs Deputy Manager IT
The Smart School Jobs Deputy Manager IT :
Organization: The Smart School
We’re Hiring | Deputy Manager – IT
The Smart School is looking for a Deputy Manager – IT to join our Head Office team in Lahore.
Education: Bachelor’s or Master’s degree in information technology, computer science, or a related field.
Experience: 2-3 years in IT infrastructure and systems administration (Active Directory, Windows Server, Microsoft 365), Virtualization (VMware and/or Hyper-V), backup, basic networking and disaster recovery.
Location: Head Office, Lahore
Key Responsibilities:
- Ensure the implementation and smooth processing of ICT procedures.
- Manage Active Directory (AD) user creation, access management, and permissions for regional office and campuses.
- Administer Microsoft 365 accounts, including user provisioning, license assignment, email setup, and basic troubleshooting.
- Maintain and monitor network and internet infrastructure at the Regional Office.
- Administer and maintain the AD infrastructure, including domain controllers, Group Policy (GPO), OUs, security groups, and password and access policies.
- Administer Microsoft 365 and Entra ID (Azure AD) at tenant level.
- Manage DNS and DHCP services (zones, records, scopes), domain registrations, and SSL certificate renewals.
- Administer and monitor virtualization platforms (VMware vSphere/ESXi and Microsoft Hyper-V.
- Troubleshoot IT equipment installed in the Regional Office and Warehouse.
- Installation and configuration of ICT labs in campuses.
- Provide ongoing support and troubleshooting assistance.
- Supervise and follow up on record keeping with ICT staff of the campuses.
- Ensure student data on SWP is updated on a regular basis.
- Handle day-to-day queries from campuses regarding ICT labs and SWP.
- Coordinate with Head Office (HO) for smooth execution of ICT initiatives and SWP.
- Work closely with internal teams, including Academic, Business Development, and Compliance teams.
- Manage IT vendors and ISPs, support procurement, and assist in IT budget planning.
- Maintain IT asset inventory, network diagrams, SOPs, and technical documentation.
- Follow change management and maintenance-window processes, and prepare periodic IT reports on KPIs (uptime, ticket resolution, incidents).
- Support IT audits and ensure compliance with organizational IT policies.
How to Apply: Send your Resume on the email mentioned below. [email protected]
