PTCL Jobs October 2026

October 3, 2026 admin

PTCL Jobs October 2026

Organization: PTCL

Position: Senior Manager Business Development

Assist in market surveys to collect data on new developments and buildings. Identify new business territories, opportunities, plans for expansions and evaluate new market across region by coordinating with sales team to increase market share, revenue, and profitability. Execute end to end deal process by handling ground level tasks, coordination, documentation also get MOUs signed from bulk deal owners. Handle day-to-day follow-ups, coordinate with stakeholders, and ensure timely execution of deployment tasks.

HOW CAN YOU EXPRESS YOUR TALENT

Identify, develop, and enhance the capability of all sales channels through increasing customer base to ensure Market share & growth.
Align Monthly zonal plan with regional teams. To help GM in developing and implementing Overall Bulk Sales Strategy. Get in good relationship with different government departments / builders who manage high rise / society projects. Attend networking activities for research and connect with prospective clients. Identifying business leads for bulk sale deals / pre network deployment.
Should acquire in-depth knowledge of network layout & roadmap. Developing quotes & proposal for clients as per their need. Successfully close & get MOUs signed from bulk deal owners i.e., building owners. Meet bulk deal targets i.e., high rise building targets, new developing societies. Responsible for end-to-end process from identification till deployment & onboarding of customers.
Follow up on bulk deals which are in pipeline & get them deployed within SLA time. Follow-up on pending statuses & get the work done from stakeholders. Maintaining meaningful relationships with existing clients to ensure that they are retained. Maintain good working relationship with all the stakeholders. Reviewing clients` feedback and implementing necessary changes.
Be updated on offerings by competition to ensure that our offerings remain relevant. Ensure adherence to all company principles and policies. Ensure continuous improvement.
Ensure product promotions based on segment analysis while liaising with contact Center, JS / OSS for data gathering & coordination within channels to increase overall efficiency.
Support regional sales channels to achieve assigned monthly targets as per quality benchmark.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

MBA (Sales / Marketing)/ equivalent degree from HEC recognized university.
5+ years of experience in Business development domain preferably in telecom sector.

Technical Competency:

Marketing & Sales Acumen.
Product knowledge.
Problem Solving.
Service Standard Implementation.
Communication.

Location: Faisalabad Apply

Position: Senior Manager Strategy Insights & Performance

Lead the development of Customer Care strategy, customer insight and performance transformation capabilities, using operational, customer and interaction data to identify the drivers of customer experience, prioritize improvement opportunities and translate insights into measurable cross-functional actions. The role will support the progressive maturity of Customer Care from primarily operational management toward an insight-led and customer-experience-oriented model.

HOW CAN YOU EXPRESS YOUR TALENT

Annual Customer Care strategy and prioritized maturity roadmap.
Periodic executive Customer Care/CX insight and performance review.
Build and govern a portfolio of customer performance and transformation initiatives, including clear owners, milestones, benefits and outcome measures.
Demonstrable reduction in selected repeat contacts, failure demand, complaints, avoidable contacts or other priority pain points through insight-led interventions.
Development and maintenance of customer Journeys.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

Bachelor’s degree in Business, Engineering, Data/Analytics, Economics, Computer Science or related discipline; postgraduate/MBA qualification preferred.

Experience:

7+ years of relevant experience in telecom, customer operations, strategy, analytics.

Competencies:

Advanced Data Analytics and Statistical Modelling
BI Dashboarding and Data Visualization
SQL, Data Extraction and Data Management

Location: Lahore Apply

Position: Manager IP Billing & Digital Services

Be responsible for managing international data billing, receivables, payments, and financial records related to IP and digital services. The role involves ensuring timely billing and collection, processing vendor and foreign administration payments, maintaining accurate records and reconciliations, and ensuring timely SAP transactions. The incumbent will coordinate with Business Solutions, Central Payments, Treasury, Taxation, Accounts, and other relevant stakeholders, while supporting audits, financial reporting, and resolution of billing and payment-related disputes.

HOW CAN YOU EXPRESS YOUR TALENT:

Ensure timely collection and realization of billing receivables as per SOPs.
Process payments related to satellite, cable, media, and international phone services.
Maintain accurate billing, receivable, payable, and payment records.
Perform periodic reconciliation of receivables and payables with customers and vendors.
Ensure timely and accurate recording of revenue, costs, expenses, and vendor payments in SAP.
Prepare monthly, quarterly, and annual financial reports related to international data revenue and cable/media costs.
Coordinate with Business Solutions, Central Payments, Treasury, Taxation, and Accounts teams on billing and payment matters.
Liaise with internal and external auditors for International Data Service account audits.
Manage customer billing disputes and ensure timely resolution with relevant stakeholders.
Ensure compliance with departmental processes, financial controls, and reporting requirements.

WHAT YOU NEED TO BE SUCCESSFUL:

Qualification:

Education: