ECOMPK Pvt LTD Jobs Quality Assurance Analyst

ECOMPK Pvt LTD Jobs Quality Assurance Analyst

Recruitment Alert!

ECOMPK (Pvt.) LTD is urgently looking for Quality Assurance Analyst.
Minimum Experience: 1-2 years of experience of call quality analysis in any e-commerce company.
Location: Shahra-e-Quaideen, Karachi

Requirements:

  • Participate in design of call monitoring formats and quality standards.
  • Perform call monitoring and provide trend data to the management team.
  • Use quality monitoring data management system to compile and track performance at team and individual level.
  • Perform regular checks on low performing employee’s calls.

Key Competencies:

  • Excellent Communication skills.
  • Problem analysis and problem solving.
  • Knowledge of calling principles and practices.
  • Knowledge of call center telephony and technology.
  • Experience in a call center or customer services environment.

Interested candidates send your updated resume to [email protected] and mention job title (Quality Assurance Analyst) in subject line.

ECOMPK Pvt LTD Jobs Quality Assurance Analyst