Bank Alfalah Jobs June 2018

Bank Alfalah Jobs June 2018: Required Manager Projects & Analytics for Lahore.
Job Purpose: To provide timely analytical support towards improving the operational efficiency of Consumer Finance Group.
Duties include:

  • Monitoring, collecting, structuring & analyzing data from multiple sources for service improvement recommendations
  • Identify process improvement opportunities & lead projects in liaison with stakeholders for developing a consumer lending institution with digital servicing at the core
  • Develop innovative ways to use information to optimize customer experience while managing costs & improving operational efficiency
  • Understand customer behavior according to product nature using analytical data sources to develop respective service strategies
  • Improve existing processes, service & sales strategies & work closely with subject matter experts to develop & implement strategic plans

Requirements:

  • Should have at least 3+ years of relevant work experience; a master’s degree in a quantitative discipline.
  • Ability to translate business strategy into robust processes
  • Strong analytical skills & data analysis experience

Candidates meeting the defined criteria may apply at [email protected] with subject “Manager Projects & Analytics” before 1st June’18.

Hiring Regional Manager CF Experience Design for Lahore.

Job Description:

  • Identifying customer experience issues after studying various reports/trends & provide timely resolution.
  • Determines customer requirements by maintaining contact with them, visiting operational environments, conducting surveys, forming focus groups, analyzing information & applications.
  • Recommend changes to increase the accuracy, efficiency & responsiveness of the CF Experience Design dept.
  • Improves service quality by monitoring, studying & evaluating service scores/trends & bench-marking best practices, leading to re-designing processes, service protocols and standards.
  • Maintain all relevant data/MIS in accurate manner and ensure timely reporting to relevant stakeholder.

Requirements:
Qualification: BBA/MBA
Minimum Experience: 6 years
Skillset:

  • Service knowledge & delivery
  • Strong analytical & presentation skills
  • Complaint resolution
  • Process reengineering
  • Developing & maintaining departmental budget

Candidates meeting the eligibility criteria may share their CVs at [email protected] with heading ” RM – CF Experience LHR” before 1st June’18.

Job title: Relationship Manager (Personal Loan)
Qualification: Graduate/Post graduate
Experience: Minimum 2 years within relevant area
Location: Islamabad, Abbottabad and Peshawar

Duties include:

  • Target prospective applicants and requests specified information related to loan.
  • Engage in business development activities and solicitation of new loans; be actively involved in instilling and maintaining a positive sales environment.
  • Ensure all documentation and customer applications are filled & submitted in accordance with the bank’s policies and procedures.
  • Effectively collaborates with customer service team, product team and senior management to ensure an excellent client experience.

Skill set required:

  • Excellent communication skills
  • Pleasing personality with positive attitude
  • Excellent sales and negotiation skills

Only eligible candidates are requested to their CVs at [email protected] before 1st June’18 with subject “RM – PL (Location)

Bank Alfalah Jobs June 2018


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