Shell Pakistan Jobs Customer Ops Specialist
Shell Pakistan Jobs Customer Ops Specialist:
Organization: Shell Pakistan
Position: Customer Ops Specialist
Employment Type: Full time
Experience level: Experienced Professionals
Work Location: Karachi
The Role:
B2B/B2C Commercial Operations supports our front-line teams and customers, focusing on customer service and ensuring operational excellence internally.
Typically:
• Perform tasks according to instructions that provide some space for own interpretation. Solutions for deviations are taught.
• Share information and answers standard questions and some complex questions; generally explain rules and procedures
• Identify shortcomings in current processes, systems and procedures within assigned unit.
• Activities are carried out within a standardized and routine context.
This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factors.
