Tetra Pak Jobs Services Sales Engineer
Tetra Pak Jobs Services Sales Engineer:
Organization: Tetra Pak
Position: Services Sales Engineer
Location: Lahore, PK
Job Summary: As main customer contact for operational Technical Service and TS and S matters, facilitating service sales growth ambition through account management, sales opportunity analysis, management of maintenance contracts, service coordination and customer support. Offering quality service with innovative solutions, looking to drive excellence in customer satisfaction.
What you will do
- Support Technical Account Manager in the preparation of sales strategy including analysing sales opportunities using internal data sources
- Promote, follow up and analyse on sales opportunities based on customer information
- Have regular meetings, phone calls/emails with customers in order to strengthen the relationship, better understand their processes, identify opportunities and align the strategy with the Account Managers
- Analyse customer satisfaction of service delivery together with internal function and compare with our service level
- Provide support in following areas: Maintenance, Installations, Issue Resolution, Selling Service, System Performance, TS Part of Key Account Plan, Service Contract Fulfilment, Mandatory Kits, KA Team Collaboration, Customer Management, Parts Supply Chain and Others
- Follow up and Coordinate the maintenance events including confirming mainenance event and supporting MK deployment with customer
- Support Technical Account Manager in preparation of service execution including preparing quotation, securing competence/resources for delivery of services and service delivery control.
- Service contract Coordination in the execution of service contract fulfillment
We believe you have:
- Bachelor’s in engineering
- 3-5 years of experience in technical area with interactions with customers
- Sales experience will be an added advantage
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Last Date to Apply: 8th March, 2023
