SkyElectric Pvt Ltd Jobs Junior Technical Support Engineer
SkyElectric Pvt Ltd Jobs Junior Technical Support Engineer:
Hiring! Jr. Technical Support Engineer
We are currently looking for a Jr. Technical Support Engineer in the Customer Care Department of our Islamabad – Office with practical experience and knowledge.
Qualification: BS/MS in Electrical Engineering.
Experience: Up to 1 Year
Job Description:
- Report Diagnostics thrice a week.
- Timely Alarms clearance & queries (internal & external).
- Ticket Closure within set SLA.(JSM).
- Up to date with the latest advancements in products.
- Making sure the team is following the SOPs for all cases.
- Assuring 100 percent answer ratio of Incoming calls.
- Ensuring timely response to emails within set SLA.
- Ensuring all the tasks associated with the NOC team are completed.
Interested applicants may apply at [email protected] with Job Post as Title of your Email.
