Sapphire Finishing Mills Jobs Customer Support Executive
Sapphire Finishing Mills Jobs Customer Support Executive :
Organization: Sapphire Finishing Mills
Job Title: Customer Support Executive
Company: Sapphire Finishing Mills Deadline: 27th Dec, 2025
Job Requirements
- Qualification: Graduation in relevant field.
- Experience: 2-3 years of experience in a customer support role, preferably in a retail environment.
- Location: Sapphire Finishing Mills Limited, 3.5 KM Manga Raiwind Road, Lahore (Fabric Processing Unit).
Key Responsibilities & Skills
- Providing prompt and courteous assistance to customers via phone, email, and live chat.
- Resolving customer inquiries, concerns, and complaints with professionalism and efficiency.
- Utilizing knowledge of retail products and services to offer personalized recommendations and solutions.
- Collaborating with cross-functional teams to ensure a seamless customer experience.
- Demonstrating empathy and understanding towards customers’ needs and concerns.
- Maintaining a positive and helpful attitude while handling customer interactions.
- Processing orders, returns, and exchanges accurately and efficiently.
- Upholding company policies and procedures while delivering exceptional service.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in using customer support software and Microsoft Office suite.
How to Apply
- Email: [email protected]
- Note: Mention designation (Customer Support Executive) as the subject.
