Junaid Jamshed Pvt Ltd Jobs Customer Support Representative
Junaid Jamshed Pvt Ltd Jobs Customer Support Representative:
Organization: Junaid Jamshed Pvt Ltd
Position: 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐑𝐞𝐩𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐯𝐞
Location: Korangi, Karachi
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
- Respond to customer inquiries via phone, email, and chat, providing accurate information and resolving issues efficiently.
- Collaborate with internal teams to escalate complex cases and enhance customer support processes.
- Ensure a positive customer experience, assist in retention efforts, and stay updated on product knowledge and best practices.
- Lead and support the customer support team by providing guidance, resolving escalated issues, and ensuring smooth operations.
- Demonstrate strong leadership skills by driving team performance, implementing solutions, and continuously improving customer service processes.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
- Bachelor’s degree with proven experience in customer support, ideally in an e-commerce or online retail environment.
If you’re the right fit, apply now or share your profiles at [email protected], mentioning the position in the subject line.
