Central Depository Company of Pakistan Limited Jobs Customer Support Representative
Central Depository Company of Pakistan Limited Jobs Customer Support Representative:
Central Depository Company of Pakistan Limited is seeking individuals with impeccable communication skills to join our dynamic team.
Job Title: Customer Support Representative
Education & Experience:
· Bachelors/Masters from HEC recognized institution
· 2-3 years’ experience, preferably in financial institution
Key Responsibilities:
- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Requirements and skills:
- Excellent verbal and written communication skills.
- A well-groomed appearance.
- Ability to multitask, prioritize, and manage time effectively.
- Previous customer service experience is a plus.
Eligible and interested candidates are encouraged to send their resumes at [email protected] mentioning the position ‘Customer Support Representative’ latest by July 20, 2024.
